Reference

What You Agree to When You Use m567

These legal terms set out how your account operates, what we expect from you, and how we handle your data and wallet activity — covering JazzCash, Easypaisa, and Raast transactions where local law and eligible regions permit access.

Account TermsPrivacy and DataPayment ConditionsCookie PolicyJurisdiction Notice
m567 What You Agree to When You Use m567
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a concern about how your data is handled, or a dispute involving your account or a wallet transaction, reach out through the channels below. Policy-related queries are handled separately from general account support and are reviewed by the relevant internal team before a response is issued.

Team online

Live Chat

Open the chat widget from any page on m567. Describe your legal or account query and a support agent will route it to the correct team for a written response.

Email Support

Send your policy question or dispute detail to our support email. Include your account reference and the wallet method involved — JazzCash, Easypaisa, or Raast — so we can locate the transaction quickly.

Account Help Section

Log in, go to the account help section, and submit a written query. This creates a tracked record of your request, which is useful if you need to follow up on a data or dispute matter.

DATA AND ACCOUNT HANDLING

How We Protect Your Data and Account

Your account security and the handling of personal data are governed by the practices described here. We collect only what is needed to operate your account, process wallet instructions, and meet the conditions of the regions where we offer access. Data is not sold to third parties for marketing purposes.

Data Retention

We keep account records — including transaction history for JazzCash, Easypaisa, and Raast — for the period required by our operational and policy obligations, then delete or anonymise them.

Cookie Usage

We use cookies to keep your session active, remember your wallet preference, and measure how pages perform. You can manage cookie settings through your browser at any time without losing your account access.

Account Security

Your account is protected by OTP verification at login and at the point of every withdrawal request. Never share your OTP with anyone — our team will never ask for it through chat or email.

Data Access Requests

You can request a copy of the personal data we hold on your account. Submit this through the account help section or by email. We aim to respond within a reasonable period and will confirm receipt by return.

Common Questions About These Terms

These are the questions we hear most often about account terms, data handling, and what the legal framework means for you in practice. If your question is not answered here, use the account help section to raise it directly.

Access depends on local law and is available only where your local rules permit it. We do not make that determination for you — check what applies in your specific region before opening an account.

We collect the details you provide at registration, your login activity, and transaction records tied to your wallet — JazzCash, Easypaisa, or Raast. We do not collect data beyond what account operation requires.

Submit a data deletion request through the account help section or via email. Include your account reference. We will confirm receipt and process the request in line with our retention obligations.

Yes. Raise it through live chat or email as soon as you notice the issue, and include the transaction reference and the wallet method involved — JazzCash, Easypaisa, or Raast. We investigate all flagged transactions.

We notify you through your registered account contact before material changes take effect. Continuing to use your account after the notice period means you accept the updated terms.

Transaction records — including wallet deposits and withdrawals — are kept for the period our operational and compliance obligations require. After that, records are deleted or anonymised. You can request a copy at any time.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.